You already own the METOS System and something is not quite right?
To make sure your system is up and running smoothly we offer technical support in 2 steps.
STEP 1
Who delivered your METOS System?
- Local Dealer
- Local METOS Company
Always include the Station Serial Number, your Username and the name of the Dealer when you send a support request. It enables us to check the problem faster.
STEP 2
Contact your local dealer or local METOS Company regarding:
- Station installation
- Sensor installation and startup
- Firmware upload
- Platform configuration
- Software and App training
- Disease Models training
- Data Interpretation
- Data export
- Station upgrade specification
IMPORTANT: Pessl Instruments Support Center is available for:
- Hardware Failure Check-Ups
- Disease Models Activation
- Support for FieldClimate data Interpretation and data interventions
- Remote Firmware Upload
- Complex Solution Configurations
VISIT METOS USER DEDICATED AREA TO ACCESS FAQ, MANUALS, TECHNICAL SHEETS, FIRMWARE UPDATES, AND OTHER MATERIALS.
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